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Terms & Conditions

Effective Date: December 2025

1. Services

ATI Agency provides custom software development, AI automation, n8n workflows, web/app development, and technical consulting. Specific scope, deliverables, pricing, and timelines defined in individual proposals/contracts.

2. Engagement Types

  • One-off builds with optional maintenance
  • Monthly retainers with ongoing support
  • Project-based consulting
  • Hosted solutions with SaaS-style subscriptions

Each engagement is governed by specific agreement referencing these Terms.

3. Pricing & Payment

Per individual agreement. Standard: Net-30 unless otherwise specified. Late payments: 1.5% monthly interest (or max legal rate).

4. Client Obligations

You provide:

  • Timely feedback and approvals
  • Required access (APIs, credentials, systems)
  • Clear requirements
  • Payment per agreement

5. Intellectual Property

One-off builds (full payment): You own final deliverables. We retain rights to pre-existing tools, templates, methodologies.

Retainer/hosted services: We retain ownership; you get license to use during active engagement.

Custom work product: Transfers to you upon full payment.

You may not resell or reverse engineer solutions we actively maintain/support.

6. Warranties

We guarantee:

  • Deliverables function as specified at delivery
  • Workmanlike quality
  • Non-infringement of third-party IP

We don't guarantee:

  • Uninterrupted operation
  • Compatibility with future third-party API/service changes
  • Results or business outcomes
  • Error-free code (bugs addressed per maintenance terms)

7. Limitation of Liability

Our total liability is capped at fees you paid us in preceding 6 months. We're not liable for indirect, incidental, consequential damages, lost profits, or data loss.

Exceptions: Liability for gross negligence, willful misconduct, or death/personal injury cannot be limited.

8. Third-Party Services

Projects may use third-party tools (AI APIs, hosting, etc.). Those services are subject to their own terms. We're not liable for their failures, price changes, or discontinuation.

9. Confidentiality

Both parties protect confidential information. Survives termination indefinitely.

10. Termination

Either party may terminate per individual agreement terms. Upon termination:

  • You pay for work completed
  • We deliver completed work
  • Data handling per agreement
  • Hosted services: access ends, data exported if requested

11. Force Majeure

Not liable for delays from events beyond reasonable control (outages, disasters, pandemics, etc.).

12. Changes

We may update these Terms. Material changes require notice. Continued use = acceptance.

13. Governing Law

These Terms are governed by the laws of Bulgaria. Disputes resolved in Bulgarian courts.

14. Entire Agreement

Individual service agreements combined with these Terms form the complete agreement. Conflicts: service agreement prevails.

15. Severability

Invalid clauses don't affect the remainder.